TravBuddy Reviews
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PAGE 1: Displaying Reviews 1 - 1 of 1
Residence inn marriott lewisville texas do not stay there
17 May 2021
Reviewer: Cippy from Chicago USA
31 of 64 people found this review helpful
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DO NOT STAY HERE. STAY IN A MOTEL INSTEAD
On arrival at 11 pm at night due to flight delay, had to ring the bell to get someone at the front desk. she must have been sleeping. (Dede) very rude when she came to see me. the hotel was smelly of cooking meats etc. The smell was inside my room too. there was a tissue with snot in the closet. I tried to call the front desk the phones were dead, and the phones were sticky and yucky. I asked for a 7 am wakeup call and have the phones fixed. did not happen. when asked the front desk the African American lady said she put it in the system. when asked about the phones again her response was, I put it in the system. putting it in the system does not solve my problem you have to have it fixed.
gave me two keys the first one did not work. the next day when I complained she did not want to hear my complaints. I told her I want a refund and leave the hotel. I don’t pay for crappy attitude and filthy service. she put her manager on the phone.... (Read the full review)
In summary, I would not recommend TravBuddy to a friend.
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